As a Senior Product Experience Designer, you will join a global team of designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States. You will significantly impact the future direction of our product in the space of Kubernetes by tackling UX challenges, shaping intuitive customer journeys, and translating them to delightful UIs to help bring our company vision to life.
Your role at Dynatrace
Organizations across the world are fast adopting Kubernetes. Its ability to provide a highly scalable platform for running an almost infinite variety of workloads makes it the perfect vehicle to drive digitalization in companies. One of the biggest challenges for you as a UX designer is to leverage the different perspectives on Kubernetes. Typically, it’s scattered between platform owners, who drive and own the platform and are mainly interested in the wellbeing of the system overall, and application teams, who want to run their apps with as least effort as possible and monitor them. Building a shared experience for both is what we strive for.
Your main responsibilities:
Own and iteratively improve the end-to-end experience for specific target audiences within the space of Kubernetes, and gather a deep understanding of user needs.
Leverage Dynatrace AI-powered diagnostic capabilities to improve the observability of K8s clusters, and assessing how to best help users with AI-assisted workflows.
Consider and design within UI standards, accessibility constraints, and responsive design aspects by leveraging our design system to build your designs. Contribute and help to evolve our design system.
Evaluate tech constraints, understand and work around dependencies, tech requirements, user requirements, and the related impact on the user experience of the product.
Be hands-on to visualize, prototype, test, and measure design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also user testing with surveys and interviews, usability heuristics, user-centered metrics, etc.
Act as a customer advocate while continuously partnering with product leads, lead product engineers, software engineers, product architects, and other design practitioners to help bring Kubernetes use-cases into our product.
Craft solutions that are desirable, viable, and feasible while evolving our product’s language and improving existing design solutions to make them accessible and intuitive.
What will help you succeed
You have at least 5 years of experience and a demonstrated track record of designing, shipping, and iterating digital software products and systems — building software experience beyond websites and campaigns. If you have an engineering background and/or mature experience working on Enterprise Software as well, is a big bonus.
Your strengths and interests lie in UX design, but also in the creation of beautiful interfaces. You have a good eye for visual and communications design and mastering low and high-fidelity prototypes is mediation for you.
You integrate user experience and design work on the product in agile working models and closely with development where ideation, future vision, detailed improvements, and emerging tasks often happen at the same time.
You have strong communication and presentation skills, to help people understand the rationale behind design proposals and the complex nuances of design problems.
You are passionate about building, prototyping, and continually evolving digital products throughout the product life cycle while engaging in user testing sessions for your designs and synthesizing feedback to actionable changes.
You are an excellent collaborator - adapting to feedback from both users and internal stakeholders, building stronger products as a result.
You are fluent in designing for the web as canvas, you should be able to prototype dev-ready interactions and interfaces inside of your favorite set of tools.
You keep accessibility top of mind for all your designs and can find ways to make beautiful experiences be usable by everyone.
You gathered your first experiences in transforming businesses while iteratively designing for a new platform as well as unifying multiple products would be an asset.
When applying for this role please include a link to a brief portfolio (or collection of business cases) showing a few selected commercial projects you worked on in the past — clearly outlining the problems and/or business opportunities taken on with your work, as well as your management role and specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, and the results that were achieved.
Please kindly apply with both your resume and portfolio in English.
We would also highly appreciate a cover letter.
Why you will love being a Dynatracer
What's in it for you?
A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment that fosters innovation, enables creative collaboration, and allows you to grow.
A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.
A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.
Compensation and rewards
We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 56,000 gross per year (based on full-time employment). We offer a higher salary in line with qualifications and experience.
We support your career development and personal growth journey with knowhow, resources and dedicated time.
We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation.
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.