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Partner Sales Operations Manager

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

We are currently recruiting for a Partner Sales Operations Manager (Partner Program Manager) to work alongside the Sales, Partner Sales Manager's and Partners within their geography to provide overall operational consistency in alignment with the global program.


Job Description

You role within the team

  • The PPM will support the implementation and maintenance of the Partner Program, from the contract management and the partner onboarding, to the deal registration review and all processes reinforcement to assure partner data hygiene.

  • The PPM will also be responsible for the setup of all needed enablement activities, both on the sales and on the technical sides, to raise awareness, maturity and self-sufficiency.

  • The PPM will be capable of advocating on behalf of our partners to cross-functional teams so that Partners have the best experience possible interacting with the Dynatrace platforms, being prepared to test the systems before they reach the partners.

  • The PPM will be an incredibly organized person, capable of juggling multiple projects and priorities. He/she will have excellent communication skills, and will be able to present to all audiences, from the technical operations to the regional leaders, and will be able to solve conflicts as needed.

  • The PPM will concentrate on a region, where he/she will take responsibility for all tasks, enforcing all processes, and reporting on them, but he/she will also work on the global distributed PPM team, contributing to the definition and improvement of the processes with clear and innovative ideas.


What we expect from you

  • IT background

  • Channel experience

  • Dynamic, flexible, team player - Willingness to roll up your sleeves and do what's necessary

  • Effective communication and Organizational skills

  • Able to define and enforce processes

  • Focus on the results

  • English - written and spoken

  • System test experience (at least fondness and patience for testing and assuring platforms run correctly)

  • Salesforce

  • MS suite

  • A european langauge such French, German or Spanish would be an advantage

Additional Information

We are a market share leader & a 11x magic quadrant leader

We invest more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption

Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness

Working with the largest of the Cloud players like AWS, Azure, VMware and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology