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Customer Success Intern

Dynatrace is seeking to add a Customer Success Intern to its Dynatrace ONE team to address its growing need to enable flawless and secure digital interactions for Dynatrace customers. As a Customer Success Intern, your work will help create a world where software works perfectly.

Your role at Dynatrace

We are looking for a Business Student with junior or senior level standing to join us this summer on our Dynatrace ONE team. This is a full-time, paid internship.  

Responsibilities:  

  • Collaborate with senior members of the team on customer success and renewal activities for Dynatrace customers 

  • Contribute to any existing and/or future project initiatives 

  • Analyze and research certain dynamics of our existing customer base to help discover existing trends 

  • Support the Customer Success team by identifying different challenges and researching solutions  

  • Work with members of the team to help create customer outreach campaigns that will drive further adoption of the Dynatrace platform 

  • Review existing processes with the goal of helping to improve where possible 

The Customer Success Intern will partner with Customer Success Managers, Leadership, and other Dynatrace ONE team members and will gain hands-on industry experience in the field of Software and Customer Success.  

What will help you succeed

Required:

  • Education: Currently working towards a bachelor's degree in Business, Computer Science, Computer Information Systems or a related field 

  • Local to Denver or Detroit and able to come to the office 3 days a week. 

Preferred: 

  • Work experience: 0-1 Years.    

  • Considering a career in the business side of software and technology 

  • Ability to identify different challenges and think creatively to work towards a solution 

  • Strong analytical skills 

  • Familiar with one or more of the following technologies: Microsoft Excel, Microsoft Sharepoint 

  • Familiarity with different cloud technologies and Software as a Service (SaaS) 

  • Passionate about learning new solutions and technology 

  • Strong written and verbal communication skills.  

  • Ability to work individually and in a team environment. 

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

  • Hourly pay rate: $25/hour 

  • June 10th – August 16th 

  • Denver, CO or Detroit, MI / Hybrid Work Model 

Discover more

About Dynatrace

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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