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Sales Development Manager

Your role at Dynatrace

We are seeking a transformational leader to manage one of our high-growth Sales Development Rep teams in North America. SDRs are the lifeblood of our account pipeline, and we seek a leader who can bring out the best of our world-class team through training/development programs, building out and managing to success metrics, driving the team to exceed new logo qualified opportunity quotas and build out future sales talent pipeline. This role reports to our Director of Sales Development and requires strong leadership presence and the ability to maintain strategic partnerships across the organization. 

  • Ensure every SDR is executing daily on best practice “cookbook” and process to achieve results. 

  • Achieve and exceed monthly SDR new logo qualified opportunity goals.  

  • Inspire and lead the SDR team to maximize their potential and professional growth.  

  • Build close cross-functional relationships with Sales leadership to ensure SDR & Sales alignment.  

  • Develop SDRs into sales-ready candidates for future career path and promotion opportunities.  

  • Implement an SDR training/enablement curriculum ensuring new hires are onboarded successfully and training needs are fulfilled for the existing team members.  

What will help you succeed


  • Bachelor’s degree in business, marketing or related field.  


  • 2 Years of Management experience. 

  • Track record of exceeding individual SDR Quota. 

  • Understanding of best practices in SDR function: activity metrics, Chat, increasing response rates, SDR automation, messaging and cadence, reporting, etc.  

  • Demonstratable experience in successfully working with sales team to achieve mutual results.  

  • Ability to think strategically, prioritize tasks and execute with attention to detail.  

  • Energetic, high performer with a willingness to take initiative and be resourceful.  

  • Excellent presentation skills and confidence in communication with senior level executives.  

  •  Results-driven mindset with proven ability to maintain successful relationships with sales. 

We realize not all applicants will have all of the exact requirements that match a job description. Dynatrace wants YOU—your diverse background, talents, values, ideas and expertise. These qualities are what make our global team stronger and more seasoned.

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

  • Candidates must be able to come into our Waltham office 3 days a week.

  • The OTE salary range for this role is $120,000 - $135,000. When determining your salary, we consider your experience, skills, education and work location.

  • Our total compensation package includes a commission-based structure, unlimited personal time off, and a reward system.

  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

Discover more

About Dynatrace

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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