Solutions Engineer (Canberra)
As our Solutions Engineer, you have a strong background in selling SaaS solutions, understand all phases of the sales cycle and can partner with our field team to drive high sales growth in Australia and New Zealand Region (primarily ACT). You are comfortable engaging early in a deal to help set sales strategy, understand how to lead discovery, craft a solution to solve a customer’s business need, and get deep in validating how Dynatrace’s solutions address that need in real time.
Your role at Dynatrace
Are you a world class Solution Engineer (SE) or Architect? Do you love to blend your strong interpersonal and selling skills with a passion for cutting edge technology? Are you passionate and enthusiastic about making customers successful and never hesitate to challenge the status quo? No problem, Dynatrace has a history of making technical pioneers like you into high-powered SEs.
Imagine being able to do the best work you’ve ever done as a Solution Engineer for a high growth, well run and financially stable technology company that is continually identified as one of the best and most innovative technology companies. Thousands of organizations worldwide, including loanDepot, SAP, Walmart, Skyworks, USI Insurance Services, Spirit Airlines, PhotoBox, BNZ Bank, BT Group, Dubai Customs, TSB Bank, Kroger, Park ‘N Fly, Vitality, IP Australia, Temenos, Rack Room Shoes, and many others, use Dynatrace to deliver flawless and secure digital customer transactions.
We are looking for Solution Engineers who have a strong background in selling SaaS solutions and understand all phases of the sales cycle and can partner with our field team to drive high sales growth in Australia and New Zealand Region (primarily ACT).
You are comfortable engaging early in a deal to help set sales strategy, understand how to lead discovery, craft a solution to solve a customer’s business need, and get deep in validating how Dynatrace’s solutions address that need in real time. Additionally, you should be able to understand a customer’s IT infrastructure and software architecture.
Together with the Sales team you will be selling the fastest growing observability platform using state-of-the-art sales, customer engagement, and marketing techniques.
You will be responsible for executing great demos which demonstrate Dynatrace’s unique approach in solving the customer’s pain, executing and managing POCs onsite, building key relationships with Dynatrace’s customers and completing RFIs & RFPs.
You will advise customers in strategic solution matters around AI and Automation powered Observability and Security
You will solve our customers’ most challenging end-to-end observability, application security, and user experience problems
You will ensure customers optimize their use of Dynatrace, enable critical business outcomes, and maximize their return on investment.
You will interact with customers via online tools like chat, web meetings, forums, and key tradeshows.
You will closely work together with Marketing, Sales, Partner, Product Management, wider Solution Engineering group, Support Team, and the Customer Success Team
You will collaborate with the Dynatrace Sales team to scope opportunities while assessing technical risks, questions, or concerns
Be a mentor/coach for your fellow Dynatrace consultants
What will help you succeed
5+ years as a Solution Engineer or Architect (preferred) or Success Engineers or Post Sales Architects or Consultants with experience leading projects and/or working with customers and partners
Strong technical background and relentless customer focus in Government and Commercial Sector
Deep understanding of government agencies and its solution partner & delivery ecosystem (preferred)
Experience with application performance management technologies and techniques
Experience with new innovative technologies like Azure, AWS, Docker, OpenShift, Cloud Computing, Analytics solutions etc.
Experience with Java technology including Servlets, Struts, Spring, Web Services, EJB, JMS etc.
Experience selling and working with SaaS solutions in multi-tenant architectures is preferred
Deep understanding of Dynatrace or other accredited Observability tools etc
Experience as a Software Engineer, DevOps Engineer, SRE and proficient in at least one programming language
Experience with Statement of Work delivery
Experience with Cloud Technologies, Data platforms, Agile and waterfall methodologies etc
Hold a current Security Clearance or have the ability and willingness to obtain it
Comprehensive understanding of cyber defence and service operations & delivery in large enterprises
Experience as a technical writer or public speaker to large audiences (composed of DevOps engineers, operations, developers, release teams, architects, engineering leaders and other technical roles)
Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.
Why you will love being a Dynatracer
Dynatrace is a market share leader & a 12x magic quadrant leader
Dynatrace invests more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption
Dynatrace is trusted by over half of Fortune’s Top 10
Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.
Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology
We support your career development and personal growth journey with knowhow, resources and dedicated time.
We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation.
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.