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Head of Workplace Operations & Services

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

Develop world-class employee experience, scale the business, and ensure all lab processes are aligned to the global workplace strategy.

In your future role, you will:

  • Lead, develop and grow the R&D Workplace Operations team (Team Captains & Specialists)  

  • Provide management oversight of all global R&D Labs (currently 12 facilities in Austria, Poland, Estonia and Spain) incl. rental contracts, operational costs, supporting construction projects and other workplace initiatives 

  • Develop (new) programs to enhance the overall employee experience through innovative and creative employee services eg. food and beverage programs, and other amenities to enhance our workplace environment equally aligned through all R&D Labs  

  • Align, advocate, and implement Dynatrace Workplace Experience & Culture initiatives 

  • Strongly partner with local Lab Leadership teams to ensure best workplace experience and service-level in the lab is provided  

  • Evolve the design and delivery of our virtual, hybrid and in person employee events strategy 

  • Closely partner with landlord portfolio managers and all key workplace services vendors, contractors and suppliers, and source new resources as needed 

  • Operational cost oversight for all R&D Labs incl. definition of KPI’s and measurement  

  • Procurement and negotiation of supplier contracts

  • Partner with all levels of the business and develop working relationships in multiple departments to achieve common business goals 

  • Become an advocate for the R&D Workplace Operations & Services team through collaborating with People Operations, EDE, Legal, Finance and other key stakeholder in the organization 


  • Several years of experience in leading an office management team and different office locations 

  • Very good English and German skills 

  • Strong communication skills 

  • Well organized and pro-active person 

  • A passion for world-class employee experience and creating an innovative, international work environment 

Additional Information

What's in it for you? 

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 

  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. 

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.  

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.  

  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 

  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. 

  • Attractive compensation packages and stock purchase options with numerous benefits and advantages

Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 43,350 gross per year based on full-time employment (38,5 hours/week). We offer a higher salary in line with qualifications and experience. 

Dynatracers come from different countries and cultures all over the world, speaking various languages. English is the one that connects us (55+ nationalities). If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. 


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