Are you interested in working with the world’s leading observability solution?
In this role, you’ll work directly with several Dynatrace departments and our customers to design, develop and support extensions for our award-winning platform. You’ll represent Dynatrace as an expert in the practice of application performance management, providing customers with the means to extend the Dynatrace Platform along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of application integrations.
This is an architect-level position, requiring more than just product knowledge and expertise. Ideally, you have years of experience running integration engagements, from planning the architecture, to developing the implementation. You are also a natural problem solver who likes a variety of challenges while working in complex environments. It helps to be personable and outgoing because you’ll be right in the middle of things, having regular interactions with developers, architects, sales engineers, product management and consultants. Your strong technical background, combined with your ability to communicate clearly, credibly, and confidently, will make you the direct cause of “wow!” experiences at our customers. You will be part of a global team of experts and architects, reporting to a director based in Europe. This is a remote role, but with limited traveling to conferences and team meetups.
Serve as a subject matter expert on techniques and best practices for extending
Dynatrace, combining product expertise with your skills and knowledge
Consult with customers to understand, and then meet, their business and technical goals
Develop, and support, integrations with 3rd party tools and devices to extend the footprint of Dynatrace
Work with customers to provide information on how to best incorporate the Dynatrace product into non-out-of-the-box supported environments
Participate in project scoping and integration architectural deployment design
Partner with the sales team as needed in presales technical sessions
Recommend complementary Dynatrace products or product features to meet customer goals
Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
5+ years of hands-on design and programming experience in an object-oriented language, preferably Python
4+ years of consulting experience, preferably with APM tools
Strong architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platforms and “new stack” technologies
A clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud, CDNs, and third parties, into the data center, and through to the back end
Ability to have meaningful discussions around technical concepts such as object-oriented fundamentals, web application infrastructure, memory management, and GC, threading, frameworks, design patterns, exception handling, messaging, reflection, aspect-oriented programming, dependency injection, etc.
Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data
High technical comfort with Windows administration, and with Linux/UNIX command line
High technical comfort creating and maintaining personal virtual machines (Windows and Linux guest OSes)
Experience with, and understanding of, Docker for personal test environments
Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
Excellent verbal and written English communication skills and attention to detail
Comfortable with people from the development labs to the executive offices
Comfortable taking educated risks as warranted
We take our Employer Brand and internal culture seriously. So much so, we are consistently recognized by reputable companies and brands like Business Insider, USA Today and Forbes. This year so far, Dynatrace scored a seat on Comparably’s award lists for Best Company Outlook, Best Company Global Culture, and Best Places to Work in Boston, to name a few. Dynatrace was also honored in the coveted Top Workplaces USA list in 2021. And we’re proud to be recognized on BuiltIn Boston’s 2021 'Best Large Companies to Work For' and 'Best Paying Companies.' We’ve got it made—won’t you join the #DynatraceLife?