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Order Management Specialist - APAC

As the order management specialist, you are responsible for order generation and final quote approval for Dynatrace customers and partners in APAC in line with company policy.

Your role at Dynatrace

The Order Management team is responsible for order generation and final quote approval for Dynatrace customers and partners in APAC in line with company policy. 

  • Work as part of a team of the Order Management team that supports the APAC sales team

  •  Be the point of contact for a specified sales team within APAC to collate details required for current sales opportunities

  • Review and approve quotes for Sales to self-generate standard order forms

  • Create non-standard order forms in line with company policies

  • Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines   

  • Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners

  • Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution 

  • Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner

  • Share best practices and ensure compliance with company internal policies and processes

  • Assist with SOX audits and process reviews when required

What will help you succeed

  • Experience with Global Enterprise software and services sales orders

  • Experience in Order Management / Contract Management

  • A dynamic, flexible individual capable of working in a fast-paced sales environment

  • Individual accountability and execution

  • Excellent attention to detail

  • Self-starter with a pro-active approach

  • Ability to work with multiple teams involved in the sales cycle simultaneously

  • Excellent verbal & written communication skills

  • Ability to communicate at all levels of working relationships

  • Ability to navigate ambiguity and drive towards effective decision making

  • Advanced MS Word and Outlook, Intermediate MS Excel, and Adobe

  • Experience with Salesforce and Salesforce CPQ

Why you will love being a Dynatracer

  • We are a market share leader & a 12 x magic quadrant leader.

  • We invest more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption.

  • Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness.

  • Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology

  • We offer a competitive compensation package, benefits, company pension scheme and holidays.

Discover more

About Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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