Order Management Specialist - APAC
As the order management specialist, you are responsible for order generation and final quote approval for Dynatrace customers and partners in APAC in line with company policy.
Your role at Dynatrace
The Order Management team is responsible for order generation and final quote approval for Dynatrace customers and partners in APAC in line with company policy.
Work as part of a team of the Order Management team that supports the APAC sales team
Be the point of contact for a specified sales team within APAC to collate details required for current sales opportunities
Review and approve quotes for Sales to self-generate standard order forms
Create non-standard order forms in line with company policies
Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner
Share best practices and ensure compliance with company internal policies and processes
Assist with SOX audits and process reviews when required
What will help you succeed
Experience with Global Enterprise software and services sales orders
Experience in Order Management / Contract Management
A dynamic, flexible individual capable of working in a fast-paced sales environment
Individual accountability and execution
Excellent attention to detail
Self-starter with a pro-active approach
Ability to work with multiple teams involved in the sales cycle simultaneously
Excellent verbal & written communication skills
Ability to communicate at all levels of working relationships
Ability to navigate ambiguity and drive towards effective decision making
Advanced MS Word and Outlook, Intermediate MS Excel, and Adobe
Experience with Salesforce and Salesforce CPQ
Why you will love being a Dynatracer
We are a market share leader & a 12 x magic quadrant leader.
We invest more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption.
Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness.
Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology
We offer a competitive compensation package, benefits, company pension scheme and holidays.
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About Dynatrace
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
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