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Product Specialist Intern

Dynatrace is seeking to add Technical Support Interns to its Post-Sales Technical Customer Support Organization to address its growing need to enable flawless and secure digital interactions for Dynatrace customers. As a Technical Support Intern, your work will help create a world where software works perfectly.  

Your role at Dynatrace

We are looking for  Computer Science or Information Technology students with junior or senior level standing to join us this summer on our Dynatrace ONE, Post-Sales and Product Specialist teams. This is a full-time, paid internship.  

The Product Specialist Intern will partner with Product Specialists, Software Consultants, Customer Solutions Engineers, and Customer Success Managers and will gain hands-on industry experience in the Software/Cloud Observability field.  

Responsibilities:  

  • Perform proactive health checks of customer environments to ensure usage, adoption, and growth of Dynatrace 

  • Provide recommendations to our customers about product enhancements and how they can get the most value from them 

  • Work on operational projects such as creating web apps and automating reports 

  • Support Dynatrace One and ACE Services team with projects and daily tasks, as needed 

 

What will help you succeed

Minimum Qualifications:

  • Education: Currently working towards a bachelor's degree in Computer Science, Information Technology, Computer Information Systems or a similar field 

  • Local to Detroit, MI and able to come to the office 3 days per week. 

Preferred Qualifications: 

  • Work experience: 0-1 Years.    

  • Considering a technical customer facing career or a career in Technology, Software Consulting, Cloud Observability  

  • Familiar with one or more of the following technologies:  

  • Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax     

  • Networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP.     

  • Database design, SQL, and data access practices and concepts.   

  • Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.     

  • Python coding experience and other programming languages 

  • Knowledge of Hypervisors 

  • Interest in Technical Writing  

  • Strong written and verbal communication skills.  

  • Ability to work individually and in a team environment. 

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

  • Hourly pay rate: $25/hour 

  • June 10th – August 16th 

  • Detroit, MI / Hybrid Work Model 

Discover more

About Dynatrace

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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