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Sales Development Manager

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Job Description

We are seeking a transformational leader to manage one of our high-growth Sales Development Rep team in North America. SDRs are the lifeblood of our account pipeline, and we seek a leader who can bring out the best of our world-class team through training/development programs, building out and managing to success metrics, driving the team to exceed new logo qualified opportunity quotas and build out future sales talent pipeline. This role reports to our Director of Sales Development and requires strong leadership presence and the ability to maintain strategic partnerships across the organization.


  • Ensure every SDR is executing daily on best practice  “cookbook” and process to achieve results.

  • Achieve and exceed monthly SDR new logo qualified opportunity goals. 

  • Inspire and lead the SDR team to maximize their potential and professional growth. 

  • Build close cross-functional relationships with Sales leadership to ensure SDR <> Sales alignment. 

  • Develop SDRs into sales-ready candidates for future career path and promotion opportunities. 

  • Implement an SDR training/enablement curriculum ensuring new hires are onboarded successfully and training needs are fulfilled for the existing team members. 


  • Bachelor’s degree in business, marketing or related field. 

  • Management experience required)

  • Track record of exceeding individual SDR Quota

  • Understanding of best practices in SDR function: activity metrics, Chat, increasing response rates, SDR automation, messaging and cadence, reporting, etc. 

  • Demonstratable experience in successfully working with sales team to achieve mutual results. 

  • Ability to think strategically, prioritize tasks and execute with attention to detail. 

  • Energetic, high performer with a willingness to take initiative and be resourceful. 

  • Excellent presentation skills and confidence in communication with senior level executives. 

  •  Results-driven mindset with proven ability to maintain successful relationships  with sales.

Additional Information


We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace requires all US employees, contractors or guests entering a US office or event to register with the CLEAR app with their vaccination information or self-certify that they have tested negative for Covid-19 within 48 hours prior to arrival.

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