In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities.
Your role at Dynatrace
Consult with customers to understand their business and technical goals
Define and deliver education sessions
Install, configure, and troubleshoot Dynatrace products in Production, Test and Development environments
Serve as subject matter expert on Dynatrace APM techniques and best practices
Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices
Build relationships that support the successful adoption and integration of Dynatrace APM products throughout the application lifecycle
What will help you succeed
Located in or within commuting distance from posted job location
Programming experience in an enterprise application development environment is an advantage. This is not a developer position, but knowledge in enterprise application development is desirable.
Understanding of code- and container-level performance tuning, CI/CD process, troubleshooting, and architecture best practices in multi-tier. container and cloud-based applications
Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data
Excellent presentation skills and an ability to adapt to the audience “on the fly”
Excellent verbal and written communication skills and attention to detail; comfortable with people from the development labs to the executive office
Must be able to speak Fluent French and English
Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.
We support your career development and personal growth journey with knowhow, resources and dedicated time.
We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation.
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.