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Sales Development Representative

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Responsibilities: 

  • Qualify leads and prospects based on defined criteria.

  • Profile assigned accounts and drive outbound prospecting to generate new business.

  • Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.

  • Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.

  • Develop an understanding of the account’s business issues and other relevant information.

  • Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.

  • Educate prospects about Dynatrace enterprise solutions.

  • Use CRM-Salesforce.com to track activities.

  • Attend weekly territory forecast meetings and update team on progress of identified activities.

  • Work to meet defined metrics goals.

  • Provide input to marketing including feedback on quality of leads from marketing programs.

Qualifications

  • Understanding of IT operations management solutions a plus.

  • Experience using a CRM, (Salesforce.com preferred).

  • College diploma/university degree or equivalent experience.

  • High level of commitment to exceptional customer service and relationship build.

  • Strong written and verbal communication skills.

  • Strong problem solving, organizational and interpersonal skills.

  • Ability to work both individually and in a team environment.

  • Self-motivated with the ability to work in a fast paced and constantly changing environment.

Additional Information

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We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace requires all US employees, contractors or guests entering a US office or event to register with the CLEAR app with their vaccination information or self-certify that they have tested negative for Covid-19 within 48 hours prior to arrival.

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