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Senior Software Engineer - Account Management Team

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

The Detroit office is the epicenter for Dynatrace Customer Services. The R&D team in Detroit focuses on “Account Experience”. Account Experience is a combination of platforms, tools, and services to deliver an unrivaled, world-class customer lifecycle experience. The software services developed in Account Experience range from the Dynatrace product administration portal to customer intelligence tools, to various communication and support functions. With these digital services we get deep insights into the customer journey enabling us to offer proactive support and services, identify new business opportunities, drive operational excellence, and ultimately ensure customer success.

Your Role: 

  • With your team, you will own the end-to-end development and continuous improvement on one of the various apps within the Account Experience platform

  • Work with full stack technologies like TypeScript, JavaScript, Amazon Web Services and more

  • Contribute good quality code across the stack while owning your own testing and CI/CD

  • Utilize your knowledge and expertise to drive innovation and creativity across all apps and platforms in Detroit

  • Work within a Scaled Agile environment and continuously win sprint over sprint

  • Be a part of a highly knowledgeable, technical, and global R&D team

Qualifications

  • 5+ years of experience designing and building full stack TypeScript applications

  • Demonstrable full stack development experience with React & NodeJS

  • Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose

  • Experience with Cloud Environments, CI/CD and deploying your own code

  • Understanding of writing testable code and driven by best practices

  • Agile development process knowledge/experience

  • Bachelor’s degree in Computer Science or related field

Additional Information

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace requires all US employees, contractors or guests entering a US office or event to register with the CLEAR app with their vaccination information or self-certify that they have tested negative for Covid-19 within 48 hours prior to arrival.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice