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Sales Development Director - EMEA

We are seeking a transformational leader to manage our high-growth Sales Development Rep team in EMEA.  SDRs are the lifeblood of our account pipeline, and we seek a leader who can bring out the best of our world-class team through creation of training/development programs, building out and managing to success metrics, driving the team to exceed new logo qualified opportunity quotas and build out future sales talent pipeline. This role requires you to be able to come to the Maidenhead office 3 days a week.

Your role at Dynatrace

At Dynatrace, our drive for innovation is unparalleled, and that’s why customers like Delta, SAP and others succeed with our products. Our fast-paced Sales team is refocusing. We’re looking to fill a newly created position out of growth for a Sales Development Representative reporting into the EMEA Sales Development Representative Manager. You will work closely with our top-performing sales team to identify and act on demand for target accounts for our Software Intelligence platform.

This role reports to our Head of Global Sales Development and requires the ability to maintain strategic partnerships across the organization. 

This is a hybrid role, candidates should be able to commit to 3 days p/week in our Maidenhead office. 

Position Description & Responsibilities  

  • Lead and motivate EMEA SDR Facilitator, two regional SDR mentors and sub teams to achieve individual and team goals/ KPI’s.  

  • Crucial participator and contributor to the SDR recruitment process. Oversee onboarding, probation reviews and coaching with the EMEA SDR Facilitator and two regional SDR mentors.  

  • Provide ongoing mentoring and development of the EMEA SDR Facilitator and two regional SDR mentors and continue to lead them to their highest performance.  

  • Coach EMEA SDR Facilitator and two regional SDR mentors in sales, approach strategies, opportunity management, pipeline management and career planning and development.  

  • Understand and present the Dynatrace solution. 

  • Guide and govern the qualified sales opportunity process. 

  • Proficiently use Salesforce.com to track activities, attend quarterly meetings and oversee updates given to the teams from EMEA SDR Facilitator and two regional SDR mentors. 

  • Work in conjunction with the EMEA marketing teams, drive input to marketing including feedback on quality of leads from marketing programs. 

  • Report on ongoing metrics and KPI delivery to the EMEA VP of Sales and Sale Operations manager.   

What will help you succeed

Leadership Experience

  • This position will directly manage the 4+ SDR Managers and teams-35 total reports this year with strong growth planned in the next 3 years (EMEA) 

  • In this role you will be responsible for training staff, recruitment, retention, and performance management. 


  • Experience with sales and business tools including CRM, Microsoft office. 

  • Experience in software or complex solutions selling. 

  • Understanding of different regional practices in EMEA. 

  • Passionately drive success in a fast-paced and constantly changing environment. 

  • Demonstrate leadership, mentoring and coaching success. 

  • Excellent verbal and written communication skills. 

Why you will love being a Dynatracer

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all

  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 

Discover more

About Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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