Billing Analyst
Dynatrace is seeking a detail-oriented and analytical Billing Analyst to join our accounting team. This role will support our billing and revenue recognition processes using Salesforce and Configure, Price, Quote (CPQ) platforms to manage subscription-based billing, product pricing, and contract terms. The Billing Analyst will work closely with cross-functional teams, including Sales, Order Management, and Finance, to ensure accurate billing processes for our customers.
Your role at Dynatrace
Billing System Familiarization: Gain an understanding of our billing system, billing processes, and policies to ensure accurate invoicing and billing support.
Purchase Order (PO) Management: Track and maintain PO expiry data and notify the A/R team about customers with expired POs to ensure continuous billing flow.
Installment PO Monitoring: Monitor the PO email box for installment POs, attach and update these in CPQ billing as required to reflect the correct billing status.
Installment Billing Validation: Verify installment billing details on the A/R scheduler check report to ensure accuracy and completeness of billing information.
NORAM Hold Billing Report Review: Validate first installment billing on the NORAM Hold Billing Report, confirming that billing information is up to date.
Month-End Invoice Processing: At month-end, ensure that NetSuite invoices are dated for the current month when still processing prior month invoices in the first week of the new month.
This is a hybrid role out of Detroit, MI (2 days per week).
What will help you succeed
Minimum Requirements:
1+ year of experience in a billing, accounts receivable, or finance support role, ideally within a technology or SaaS environment.
HS Diploma or GED required.
Preferred Requirements:
Bachelor’s Degree is preferred.
Familiarity with Salesforce, billing software, CPQ platforms, or ERP systems like NetSuite is a plus.
Proficiency in Microsoft Excel for data tracking and reporting.
Ability to meet deadlines, handle multiple tasks concurrently and work well with all levels within the organization.
Detail-oriented with strong organizational and problem-solving skills.
Effective written and verbal communication skills for cross-functional interactions and email correspondence management.
Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.
Why you will love being a Dynatracer
Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.
DOE, salary $55K - $60K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
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About Dynatrace
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
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