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Sales Development Representative - LATAM (Spanish Speaking)

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Are you motivated by a career in sales and interested in the tech space? You do not need to have tech experience to launch your career in tech sales at Dynatrace! We will teach you everything you need to know. If you're looking to get into tech sales we would love for you to be the newest member of our high performing, fun and collaborative sales development team! 

Responsibilities: 

  • Strategically partner with Enterprise Account Executives to generate leads.

  • Qualify leads and prospects based on defined criteria.

  • Profile assigned accounts and drive outbound prospecting to generate new business.

  • Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.

  • Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.

  • Develop an understanding of the account’s business issues and other relevant information.

  • Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.

  • Educate prospects about Dynatrace enterprise solutions.

  • Use CRM-Salesforce.com to track activities.

  • Attend weekly territory forecast meetings and update team on progress of identified activities.

  • Work to meet defined metrics goals.

  • Provide input to marketing including feedback on quality of leads from marketing programs.

Qualifications

  • Fluent in Spanish, conversational in English.

  • Understanding of IT operations management solutions a plus.

  • Experience using a CRM, (Salesforce.com preferred).

  • College diploma/university degree or equivalent experience.

  • High level of commitment to exceptional customer service and relationship build.

  • Strong written and verbal communication skills.

  • Strong problem solving, organizational and interpersonal skills.

  • Ability to work both individually and in a team environment.

  • Self-motivated with the ability to work in a fast paced and constantly changing environment.

  • Eager to learn.

Reasons to join our team:

  • Your career development is our priority. 

  • Learn the Sandler Selling System in our 2-week bootcamp.

  • In-depth product, technology and industry training.

  • Formal mentorship program.

  • Generous and competitive benefits.

  • Friendly and inclusive workplace culture.  

Additional Information

#LI-JB1

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace requires all US employees, contractors or guests entering a US office or event to register with the CLEAR app with their vaccination information or self-certify that they have tested negative for Covid-19 within 48 hours prior to arrival.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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