Dynatrace careers teams business systems hero

Director, Business Relationships – Lead to Opportunity (Sales/Marketing)

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

Job Description

We are hiring a Director, Business Relationships – Lead to Opportunity to have global responsibility for driving the successful execution of technology initiatives for the Lead to Opportunity workstream within Dynatrace. This position reports to the VP, Business Systems and is the connective tissue bringing together cross-functional teams to drive alignment and delivery of technology solutions with a focus on driving value and enabling achievement of business goals. Partnering closely with executive leadership, departmental operations, Business Systems, and R&D you will develop capability roadmaps and plans that support the company and operational strategy, create and/or assess business cases for technology initiatives, and manage the execution of these initiatives.

The successful candidate will possess deep operational knowledge in the lead to opportunity workstream, strong technical acumen, and expert ability to partner and drive alignment to support solving business challenges through the use of technology. The ability to communicate effectively to both the business and technology teams is critical– and be able to do so at operational and executive levels.

Responsibilities:

  • Be a leader, advisor, and influencer for Dynatrace’s lead to opportunity cycle.

  • Build strong cross-functional relationships to surface and shape demand, and support high velocity delivery of value

  • Develop deep domain knowledge of Dynatrace’s Lead to Opportunity workstream and drive business value through the use of technology

  • Develop roadmaps, technology vision, business cases, and execution plans in close partnership with executive, business, IT and R&D leadership, with a focus on value over solutions

  • Establish a governance and communication framework for effective and efficient alignment, oversight, and key decision making with executives and functional leadership

  • Partner closely with technology delivery and business intelligence teams to assess intake, plan demand, execute delivery of initiatives, and ensure realization of value

  • Collaborate with cross-functional leadership to ensure end to end business processes are aligned, modern and efficient (ensure operational teams are not working in silos)

  • Identify and drive removal of roadblocks with urgency

  • Support enablement and change management activities

  • Evaluate vendors and functionality for fit in the Dynatrace environment

  • People management responsibilities for project/program managers and Business Relationship Managers

  • Partner with leaders inside and outside the organization to keep a pulse on upcoming business needs, trends, and common business practices of our peers in the SaaS industry, using this knowledge to guide innovation opportunities

  • Champion a culture of shared ownership, constant transformation, and urgency

  • Create leaders in everyone around you

Qualifications

  • 7+ years of relevant functional experience in a SaaS business

  • 5+ years championing organizational change (leading initiatives, products, services)

  • Working knowledge of core applications; Marketo, Salesforce, Clari

  • Experience facilitating Business Intelligence, KPIs, operational metrics

  • Executive presence and excellent verbal, presentation, and written communication skills.

  • Ability to communicate complex issues in a concise easy to follow manner essential

  • Ability to listen, build rapport, and develop credibility as a strategic partner

  • Exude energy, focus, assertiveness, and diplomacy

  • Mastery of relationship building and team collaboration

  • Ability to identify and break down silos

  • Be able to shift opinions using influence over positional power

  • Proven track record of successful project execution with agile methodology

  • Proven track record working in a fast-paced and agile team, focused on strong execution

  • Quick learner with ability to figure things out with minimal supervision and adjust to changing priorities on the fly

  • Ability to travel as needed

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

#LI-MS2

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.