CRM Senior Manager

Is "above and beyond" second nature to you? Do you have both strong interpersonal and analytical skills? Do you thrive working in a fast-paced environment?

If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud.

Dynatrace, the global leader in Software Intelligence, is looking for a CRM Senior Manager to join our dynamic and motivated Sales Operations team. We need a smart, roll-up your sleeves type of individual who is willing to go the extra mile to support our growing sales team in the following capacities:

Job Responsibilities

• Manage team of Process and Capability Salesforce.com Leads within Global Sales Operations to ensure key deliverables are achieved in a timely manner

• Build team structure to ensure a collaborative and efficient working model

• Strategize end-state vision and implementation timeline for Salesforce capabilities to support Dynatrace’s rapid expansion

• Align with Business Systems leadership to define, prioritize and plan necessary SFDC improvements which drive a future state scalable vision

• Develop working model with other Sales facing teams (partner, finance, product, order management, Sales enablement, etc) to ensure effective partnerships across our organizations

• Define best-in-class Sales focused processes built on SFDC functionalities that enable an effective multi-faceted SaaS business model

• Lead and inspire team as they grow within their roles at Dynatrace, ensuring minimal attrition and maximum job satisfaction

• Deliver increased Sales productivity through process, data and tool improvements while effectively communicating status and impact to senior leadership

• Other activities and projects as they arise