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Director- Services HR Business Partner

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

Dynatrace is seeking a Senior Human Resources Business Partner to lead all aspects of Human Resources in our Detroit office and Canadian Operations.  In this role, you will partner with business leaders and the broader HR team to champion a positive culture, nurture talent, and seek opportunities to create a positive impact on the organization. This position is both operational and strategic in nature.  Your role is to align HR practices with the business needs and work across HR disciplines in the areas of recruitment, retention, employee relations, and employee development.   You will work with business leaders to implement and execute HR strategies to enhance the Employee Experience by engaging with employees and manager at critical moments in the life cycle of the employment relationship such as Development, Accommodations, and  Performance Management.  To succeed in this role, you need a flexible mindset, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.


The Senior Human Resource Business Partner is responsible for the following:

Creating & implementing strategies to enable decisions that are consistent with Company policies, values & culture.

Enhancing the Employee Experience by engaging with employees and leaders at critical moments in the life cycle of the employment relationship such as Development, Accommodations, Performance Management, etc. Integrating key partners across Dynatrace to drive solutions that promote employee engagement and business results.


  • Minimum 5-years leadership experience or in a professional level role.

  • Previous work experience supporting Canada and multi-state locations.

  • Bachelor’s Degree in business, human resources, psychology, sociology, and/or equivalent work experience.

  • Ability to engage in building strong, inclusive, collaborative, and healthy working relationships to integrate ER work into other scopes.

  • Has heightened self-awareness / emotional intelligence.

  • Ability to remain calm and professional under stress and during emotionally-difficult employee matters.

  • Strong persuasion and conflict resolution skills.

  • Strategic thinker, with demonstrated experience translating strategic goals/concepts into action plans and implementing initiatives at an operational level.

  • Ability to analyze data, trends, and insights to identify the root cause of the event.

  • Strong written and verbal communication skills with the ability to influence and communicate effectively at all levels of the organization.

  • Analytical, reporting, and presentation skills are required; must be able to confidently make recommendations to senior business leaders for improved employee relations and business results based on data and findings.

  • Broad knowledge of employee relations, complex workplace investigations, federal and state laws / regulations (including but not limited to Title VII, ADA, and FMLA).

  • Ability to manage competing, high-priority demands; prioritizing workload, managing projects and multiple responsibilities against strict deadlines.

  • Ability to work independently and be part of a team environment while developing highly effective and valued professional relationships with peers, colleagues, and cross-functional teams.

  • Ability to handle highly sensitive and confidential situations with objectivity, candor, and confidence.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace requires all US employees, contractors or guests entering a US office or event to register with the CLEAR app with their vaccination information or self-certify that they have tested negative for Covid-19 within 48 hours prior to arrival.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice