Dynatrace careers teams product management hero

Director of Product Management - Digital Experience

Company Description

Dynatrace is the global market leader in Application Performance Management. We also support our customers with Infrastructure and Digital Experience monitoring and enable Self-Driving IT through monitoring based on artificial intelligence.

Digital experience monitoring is part of our all-in-one platform, connecting web and mobile apps with the user perspective and all backend and cloud systems to understand the impact on user experience and business outcomes.  

Dynatrace provides actionable answers to improve the experience of millions of users. Real user and synthetic monitoring combined with 4k movie-like session replay, provide application optimization, enhanced customer experience and superior customer support across all digital channels. 

Job Description

YOU ROLE

  • Grow and develop talented teams of product managers. Build up team bench strength with a balance of skills that meet the need of the organization.  

  • Promote product management methodologies, tools, and best practices through coaching, mentoring, and setting an example for product managers. 

  • Responsible for formal tasks of managing product managers, including hiring, onboarding, training, mentoring, career development, and salary planning. 

  • Present product roadmaps to customers and organize e.g. customer advisory boards. 

  • Manage cross-functional initiatives with our customer support to excel in customer support situations. Act as a point of escalation for marquee customers.  

  • Collaborate with other directors of product management to ensure alignment in methodologies and best practices. 

  • Improve cross-functional, cross-solution communication at all levels, internal and external. 

  • Support, promote, and exemplify the Dynatrace values and culture. 

Qualifications

WE EXPECT

  • 7+ years of product management experience or equivalent role within a software product company. 

  • 3+ years of leading and managing product management teams, preferably larger teams of 10 or more product managers. 

  • Experience in the application performance- or cloud space 

  • Track record of building up world-class product management teams through having a strong foundation in product management methodologies and best practices and successfully implementing them in multiple organizations. 

  • Outstanding organizational and leadership skills.  

  • Clear sense of ownership and accountability, excellent communication skills with team, peers, and stakeholders alike, as well as having a strong bias for action. 

Additional Information

You will love working with us if

  • You thrive in a high growth, dynamic environment. 

  • You enjoy working in a collaborative, customer-centric, and results-oriented culture. 

  • You are an outgoing person and enjoy working with smart people in an agile environment.  

  • You want to be part of the latest trends and deal with state-of-the-art technologies.  

  • You want to work with an industry leading global company with flat hierarchy and open-door policy. 

 

All your information will be kept confidential according to EEO guidelines.

We offer a competitive benefits package based on your experience, which also includes life & health insurance; hybrid remote – onsite working model; cool fancy offices in Barcelona; top-notch equipment; language lessons; training programs; innovation days; awesome international high-skilled colleagues, and more.  

We look forward to your application! Do you want to level up? Apply and let's talk!