SDR Enablement Manager - NORAM

This role reports to the SDR Sales Enablement Director (NORAM) and is based in Denver, CO.  

As a Sales Development Enablement Manager, you’ll work closely with our sales development, marketing, and enablement leaders to deliver strong outcomes for North America based Sales Development Representatives (SDR), SDR leaders & Marketing counterparts. You will report to the Global SDR Enablement Director and will work closely with Marketing and Sales Leadership.   

The candidate will have the opportunity to design, translate and adapt a range of strategic sales training programs. The objectives being to drive key growth in:   

• Increased sales development effectiveness   

• Value based selling techniques and methods   

• Reduce sales productivity ramp time   

• Optimizing our sales technology stack 

• Expand our reach across the vast addressable market   

You’ll be a hands-on, senior individual contributor, who thrives on working directly with sales development teams and cross-functional leaders, whether that be by delivering classroom/virtual training, facilitating workshops or providing 1:1 coaching. More than just a delivery role, you will also be strong at program design and program management and be proactive in identifying opportunities to improve SDR performance.    

• Partnering with SDR Managers in North America to identify knowledge and performance gaps across teams.   

• Work closely, collaboratively and build relationships across functions, including but not limited to Sales Leaders, Operations, Marketing, HR, Enablement, Partners to increase sales results and productivity.   

• Delivering group training, facilitating workshops and providing 1:1 coaching   

• Designing learning programs to drive skill development with tenured and new employees.   

• Support GTM teams on all aspects of Sales Methodology (including process and skills) through optimization of select sales tools by building the strategy, facilitating, and delivering effective hands-on tool training.   

• Developing, executing and managing projects, programs and initiatives that support our enterprise sales strategies. 

• Working closely with our Global Enablement team to input into globally-led initiatives, and to adapt them to the SDR organization to ensure their successful execution in North America.   

• Empowering front-line managers with coaching and best practices to strengthen their teams.   

• Coordinating and facilitating training run by others (external vendors, internal colleagues).   

• Driving measurement of the effectiveness of our programs. This will include measuring individual participation in training programs as well as proficiency of skills obtained through the training.   

The SDR Sales Enablement Manager is responsible for facilitating and developing:   

• Enablement program plans and projects 

• Sales Development workshops (live and virtual)   

• Onboarding on-demand programs   

• On-going enablement events and programs   

The Manager provides a consistent level of customer service and support to Account Executives, Sales Development Representatives, Partner Sales Managers, Sales Engineers and Dynatrace sales management as they complete their on-boarding enablement and continuous development at Dynatrace.