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SDR Enablement Manager - NORAM

Your role at Dynatrace

This role reports to the SDR Sales Enablement Director (NORAM) and is based in Denver, CO.  

As a Sales Development Enablement Manager, you’ll work closely with our sales development, marketing, and enablement leaders to deliver strong outcomes for North America based Sales Development Representatives (SDR), SDR leaders & Marketing counterparts. You will report to the Global SDR Enablement Director and will work closely with Marketing and Sales Leadership.   

The candidate will have the opportunity to design, translate and adapt a range of strategic sales training programs. The objectives being to drive key growth in:   

  • Increased sales development effectiveness   

  • Value based selling techniques and methods   

  • Reduce sales productivity ramp time   

  • Optimizing our sales technology stack 

  • Expand our reach across the vast addressable market   

You’ll be a hands-on, senior individual contributor, who thrives on working directly with sales development teams and cross-functional leaders, whether that be by delivering classroom/virtual training, facilitating workshops or providing 1:1 coaching. More than just a delivery role, you will also be strong at program design and program management and be proactive in identifying opportunities to improve SDR performance.    

  • Partnering with SDR Managers in North America to identify knowledge and performance gaps across teams.   

  • Work closely, collaboratively and build relationships across functions, including but not limited to Sales Leaders, Operations, Marketing, HR, Enablement, Partners to increase sales results and productivity.   

  • Delivering group training, facilitating workshops and providing 1:1 coaching   

  • Designing learning programs to drive skill development with tenured and new employees.   

  • Support GTM teams on all aspects of Sales Methodology (including process and skills) through optimization of select sales tools by building the strategy, facilitating, and delivering effective hands-on tool training.   

  • Developing, executing and managing projects, programs and initiatives that support our enterprise sales strategies. 

  • Working closely with our Global Enablement team to input into globally-led initiatives, and to adapt them to the SDR organization to ensure their successful execution in North America.   

  • Empowering front-line managers with coaching and best practices to strengthen their teams.   

  • Coordinating and facilitating training run by others (external vendors, internal colleagues).   

  • Driving measurement of the effectiveness of our programs. This will include measuring individual participation in training programs as well as proficiency of skills obtained through the training.   

The SDR Sales Enablement Manager is responsible for facilitating and developing:   

  • Enablement program plans and projects 

  • Sales Development workshops (live and virtual)   

  • Onboarding on-demand programs   

  • On-going enablement events and programs   

The Manager provides a consistent level of customer service and support to Account Executives, Sales Development Representatives, Partner Sales Managers, Sales Engineers and Dynatrace sales management as they complete their on-boarding enablement and continuous development at Dynatrace.    

What will help you succeed

Minimum Requirements:

  • 3+ years of relevant experience in an Enablement, Sales Operations, or SDR leadership role in a SaaS sales environment as an individual contributor or leader.    

  • College diploma/university degree or equivalent experience required.

Preferred Qualifications:

  • Experience using and managing Salesforce and sales engagement tools. 

  • Engaging and effective at delivering in-person & online training, presentations, and coaching sessions.    

  • Strong facilitation experience running workshops and managing participation.   

  • Passion for identifying execution issues and driving sales effectiveness improvement in the field.    

  • Demonstrated success in supporting B2B software pipeline and sales generation, ideally in a high growth environment.    

  • Demonstrated success in collaborating cross-functionally to develop content and align (interlock) operational execution with strategic objectives.    

  • Expertise in sales processes, methodologies, and skills.    

  • Strong program manager - a great project leader, communicator, and collaborator.    

  • Flexible and adaptable attitude, with high level of energy, drive, enthusiasm, initiative, and commitment   

  • Ability to build and maintain strong relationships and navigate through senior stakeholder discussions.   

  • Enjoy working in a fast-paced, rapidly evolving environment.   

  • In person training programs delivered across the US offices in CA, CO and MA (expected up to 20% travel). Including, some business travel to SKO, and other training events in North America and Internationally.    

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

Compensation and rewards  

  • The salary range for this role is $100,000 to $110,000. Position might be filled at a higher level based on candidate's experience  

  • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.    

  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.   

Discover more

About Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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