Dynatrace careers teams technical support hero

Senior Collaboration Engineer

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

Job Description


The Senior Sharepoint Engineer is responsible for implementation, administration, documentation, training, and end-to-end functionality of online collaboration tools.  This role has a primary focus on SharePoint Online, and secondary focus on  Microsoft Teams and Slack. We are looking for a developer-minded engineer to help us expand our SharePoint footprint and usage. 



  • Participate in the administration, maintenance and support for Collaboration products and services. 

  • Monitor potential performance and availability issues and act to resolve problems as they arise. 

  • Prepare required system documentation to aid in troubleshooting, disaster recovery practices, security initiatives, and cross-training. 

  • Prepare required end-user documentation to support deployment and adoption of Office 365 and Slack products. 

  • Contribute to and review solution design: ensure innovation, business requirements are met, and proposed solutions align with technical and departmental roadmaps. 

  • Collaborate cross-functionally with security and other technical teams. 

  • Participate in the definition of architectural standards for IT infrastructure 

  • Participate in the definition of standard IT practices and procedures 

  • Develop and implement new collaboration applications, extensions, and site designs, with a focus on SharePoint, and a secondary focus on Teams and Slack.   


  • College degree preferred 

  • Microsoft Certifications preferred 

  • 5 – 7+ years in an Information Technology role with increasing responsibility  

  • Deep Knowledge of Azure & Office 365 Suite in either a Technical Administration, or Solution Architecture. 

  • Expert knowledge of  SharePoint as a solution platform including solution design and administration. 

  • Hands-on experience with Office 365/Azure Services and PowerShell scripting ( you know what PNP stands for and attends their meetings )

  • Working knowledge of OAuth, SAML and Identity Federation  

  • Experience successfully delivering technical solutions including planning, deployment, and support for collaboration tools. 

  • Ability to collaborate in a team with strong communication and problem-solving skills. 

  • Excellent written and verbal communication skills as well as excellent analytical and problem-solving abilities. 

  • Knowledge of applying IT security regulations and policies. 

  • Ability to work with issue tracking software and independently resolve issues. 

  • Strong drive to create the best possible customer experience 

  • Experience with Microsoft O365 API’s, JavaScript and/or .Net Development Desired

  • Candidate Must be located within a reasonable distance from Waltham, MA office or Detroit Office

Additional Information

All your information will be kept confidential according to EEO guidelines.



We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.