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Salesforce CPQ Specialist (m/f/x)

Your role at Dynatrace

We are looking for a Salesforce CPQ Specialist to join our Business Systems organization (Corporate IT) in support of our growing business and advance the integration of Salesforce at Dynatrace.

Do you have what it takes?  Come join our dynamic and growing IT center of excellence! 

You will play a key role in the configuration and design of Salesforce Revenue Cloud and its offerings. Moreover, you will implement and maintain solutions that balance the business needs with the technical requirements ensuring end-user satisfaction and ease of integration with other enterprise systems.

As a Salesforce CPQ Specialist, you will be responsible for various projects including the development, and maintenance of our CPQ and Billing implementation and driving a seamless Quote-to-Cash business process.
 

Responsibilities:

  • Configure and develop Salesforce CPQ using declarative solutions. Design, code, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including Force.com, Billing, Einstein, Heroku, various managed packages, e.g. Configure Price Quote (CPQ), Financial Force and others.

  • In collaboration with business owners, develop an understanding of the business needs, providing CPQ & Billing expertise related to data, integration, security, and analytics.

  • Using technical knowledge of Dynatrace’s other business systems (NetSuite, Boomi, Jira), evaluate solution and design options and provide recommendations to solve for business needs, identifying pros and cons, and providing work effort estimates.

  • Contribute suggestions regularly to peer solution design process and team-based proof of concept and demonstrations providing expertise where needed.  May lead design review at times.

  • Write comprehensive documentation on business requirements, process flows, technical objects and release step details (change controls, data migrations, and step-by-step order of operations) as well as configuration and solution design.

  • Using software development lifecycle (SLDC) principles and Agile methodology, be the CPQ & Billing subject matter expert participating in sprint planning, solution and technical documentation as well as release planning and execution.

What will help you succeed

Minimum Requirements:

  • 3+ years of Salesforce experience

  • 3+ years’ experience with CPQ configuration (price rules, discount schedules)

  • Proficiency in various CPQ functionalities like QCP, perpetual and subscription-based licensing, usage billing, amendments, co-terming, and renewals.

Preferred Requirements:

  • Bachelor's or Master's degree in Computer Science, Software Engineering or equivalent preferred

  • Proven experience with Software-as-a-Services (SaaS) integrations and configuration, including security, using Workflow, Flow & Process Builder, transfer, load (ETL) processes. 

  • Knowledge of the software development lifecycle (SDLC) is required.  Participation and ownership of product execution with Agile/ Scrum methodology preferred.

  • Ability to transform business requirements into technical solutions with a focus on data quality and implement them with other team members.

  • Excellent verbal and written communication skills are required.  Ability to communicate complex technical issues in a concise easy-to-follow manner.

  • Quick learner with the ability to solve problems expeditiously and understand the impact on other environments.

  • Ability to adjust to changing priorities in a fast-paced environment with minimal supervision desired.

  • Salesforce CPQ certification is highly preferred

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

What's in it for you?

  • one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

  • truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.

  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 

  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

  • Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 53,800 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience.

Discover more

About Dynatrace

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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