Global Enterprise Account Manager - Germany
At Dynatrace, our drive for innovation is unparalleled, and that’s why customers like Delta, SAP and others succeed with our products. Our fast-paced Sales team is refocusing and redefining our sales structure. We’re looking to fill newly created positions called Global Account Managers (GAM). This role will be one of 5 GAMs, initially, on this highly matrixed global team where your primary focus is meeting Dynatrace’s largest, most complex enterprises’ business & IT goals. This individual will need be living in Germany.
Your role at Dynatrace
This is a perfect opportunity for a seasoned, creative, flexible global account or relationship manager to implement a strategic level approach for earning customer acceptance and driving long-term (2-3 year) growth. While being assigned to 2 or more Global Accounts and deepening the Dynatrace engagement globally, you will also lead and coordinate our sales efforts across all lines of business. We need this GAM to exude confidence and grit to hit the job running as soon as possible.
What you will be focusing on as a Global Account Manager
Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs
Drive customer’s long-term corporate & cloud strategies with accompanying roadmap
Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period
Define & detail a prioritized key initiative plan jointly with customer stakeholders
Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged
Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy
Leverage the Dynatrace services, support, partner and hyperscale ecosystems to expand the Dynatrace footprint through innovation and collaboration
Develop long-term C-level relationships
Influence & lead a virtual team of resources from various LoBs, functions, and geographies
What will help you succeed
How you (and your Recruiter!) will know that you are a good fit to be a Global Account Manager
You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!)
You have worked with G500 customers, preferably in the automotive and manufacturing sectors as a Global Account and Relationship Manager
You have extensive experience of enterprise selling experience in large global accounts at the executive level
You have a successful track record of handling large complex deal negotiations and global contracts
You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations
You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service)
You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts
You have knowledge of the IT ecosystem in large, global, enterprises
Must be fluent in English & German
Why you will love being a Dynatracer
Why you will love selling and working with our Dynatrace platform
Dynatrace is a market share leader & an 12x magic quadrant leader
Dynatrace invests more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption
Dynatrace is trusted by over half of Fortune’s Top 100
Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.
Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology
We offer a competitive compensation package, benefits, company pension scheme and holidays.
We support your career development and personal growth journey with knowhow, resources and dedicated time.
We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation.
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.