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Senior Sales Operations Analyst - Sales Incentive Compensation

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Job Description

This role will be working with our EMEA team - we are looking for candidates living in the Eastern or Central time zones. 

We are seeking an outgoing, organized and detail-oriented Sr Sales Operations Analyst to join our team as a key role in driving and supporting our Sales Incentive Plans program.  This role contributes to driving sales effectiveness through responsibility for operational excellence for our Sales Incentive Program.  The ideal candidate brings their practical experience with Sales Incentive Plans, as well as their energy to help implement processes and tools enhancements to support and scale with our growing team.  Your amazing technical and organizational skills will put you in this visible role supporting sales the effectiveness of our rapidly growing global sales organization and will form the foundation for creating the critical bridge between our sales organization and our sales incentive program.  Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our growing global organization.   

Role & Responsibilities

  • Key participant in the development, management and implementation of sales compensation plans and programs, including implementation of Varicent

  • Liaison between the Sales organization and the Finance Commissions organization to ensure timely resolution of inquiries, exceptions, and adjustments

  • Manage the timely creation, distribution, and governance of our sales incentive compensation plans, including SOX compliance activities

  • Collaborate with finance and sales operations colleagues on quota allocation

  • Provide analyses and incentive plan related reporting to sales and operational leadership

  • Collaborate cross functionally with partners in Sales, Sales Operations, Finance, & HR to streamline efficiency and effectiveness of systems and processes

  • Partner with sales leadership and sales operations on sales organization changes and associated territory alignment and quota impacts

  • Key participant in producing education materials for sales incentive programs to sales organization

  • Contribute to defining and documenting Sales incentives policies and program documentation

  • Partner with Finance on commissions budget planning, forecasting and accruals

  • Provide analytical support and ad-hoc research and analysis on other related variable compensation projects or growth initiatives across Sales Operations


  • 8-10 years of developing, implementing and/or administering incentive compensation programs.  Sales Operations, Finance, and/or HR background in High Tech or Software is valuable

  • Bachelor’s degree or higher in Finance, Business Administration, Economics, or related field

  • Experience implementing new process and systems is preferred.  Varicent experience is a big plus

  • Excellent written and verbal communication and presentation skills

  • Ability to independently manage deliverables with a high degree of accountability or organization

  • Expert level Excel skills

  • High level of comfort building reports and modeling within Excel and PowerPoint. 

  • Experience with SQL, Tableau and/or other BI tools is a plus

Additional Information



We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

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