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Software Delivery Consultant

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

  • Consult with customers to understand their business and technical goals

  • Define and deliver education sessions

  • Install, configure, and troubleshoot Dynatrace products in Production, Test and Development environments

  • Serve as subject matter expert on Dynatrace APM techniques and best practices

  • Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.

  • Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices

  • Build relationships that support the successful adoption and integration of Dynatrace APM products throughout the application lifecycle

Qualifications

 

  • Located in or within commuting distance from posted job location

  • Programming experience in an enterprise application development environment is an advantage. This is not a developer position, but knowledge in enterprise application development is desirable.

  • Understanding of code- and container-level performance tuning, CI/CD process, troubleshooting, and architecture best practices in multi-tier. container and cloud-based applications

  • Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude

  • Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data

  • Excellent presentation skills and an ability to adapt to the audience “on the fly”

  • Excellent verbal and written communication skills and attention to detail; comfortable with people from the development labs to the executive offices

Additional Information

All your information will be kept confidential according to EEO guidelines.

Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice