Dynatrace is seeking to add a Customer Success Intern to its Dynatrace ONE team to address its growing need to enable flawless and secure digital interactions for Dynatrace customers. As a Customer Success Intern, your work will help create a world where software works perfectly
Your role at Dynatrace
We are looking for a Business Student with junior or senior level standing to join us this summer on our Dynatrace ONE team. This is a full-time, paid internship.
Collaborate with senior members of the team on customer success and renewal activities for Dynatrace customers
Contribute to any existing and/or future project initiatives
Analyze and research certain dynamics of our existing customer base to help discover existing trends
Support the Customer Success team by identifying different challenges and researching solutions
Work with members of the team to help create customer outreach campaigns that will drive further adoption of the Dynatrace platform
Review existing processes with the goal of helping to improve where possible
The Customer Success Intern will partner with Customer Success Managers, Leadership, and other Dynatrace ONE team members and will gain hands-on industry experience in the field of Software and Customer Success.
What will help you succeed
Education: Currently working towards a bachelor's degree in Business
Work experience: 0-1 Years.
Considering a career in the business side of software and technology
Ability to identify different challenges and think creatively to work towards a solution
Strong analytical skills
Familiar with one or more of the following technologies:
Familiarity with different cloud technologies and Software as a Service (SaaS)
Passionate about learning new solutions and technology
Strong written and verbal communication skills.
Ability to work individually and in a team environment.
Why you will love being a Dynatracer
10 week paid internship from June - August
We support your career development and personal growth journey with knowhow, resources and dedicated time.
We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation.
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.