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Operational HR Business Partner

You’re motivated to innovate and love the challenge of solving problems that improve people’s lives? We believe in building a diverse and dynamic HR team, and as an Operational HR Business Partner, you will be able to do just that.

Your role at Dynatrace

The Dynatrace Operational Human Resources Business Partner is critical in supporting employees and managers. This role will report to the Director, Human Resources Business Partners, supporting the operational execution of HR activities, including onboarding/offboarding, employee relations, employee experience, and business-driven initiatives in the North American region.  

Key Responsibilities include:

  • Serve as point of contact to employees in the U.S and Canada in solving talent issues

  • Provide generalist support and advisory services; conduct exit interviews.  

  • Improve work relationships, build morale, and plan and execute key HR initiatives that improve the employee experience and contribute to building our vibrant culture.

  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees; advise staff about and comply with local regulations and compliance requirements; identify and remediate risks.

  • Address performance issues, coach Managers on disciplinary action and performance improvement processes and best practices. Advise Managers and Employees through performance matters.

  • Build strong cross functional business partnerships, and become a trusted advocate for employees

  • Conduct fair and thorough investigations and bring resolution to disruptions.  Partner with legal on complex investigations, employment related matters, litigation and mediation.  

  • Advises on regional / country-specific compliance requirements; maintain expertise in local processes; provide regional considerations and tailoring for development and implementation of global HR programs.

  • Interpret HR policies and procedures and recommend effective courses of action.

  • Manage immigration and relocation related activities, communication, and compliance.

  • Prepare HR related documentation and enhance processes to maximize efficiencies and maintain a positive employee experience.

  • Recommend and create policies to support a compliant workforce and review and update existing policies on a regular cadence. Files compliance reports ie EEO-1 and maintains regulatory records.

  • Successfully partner with Functional HRBPs, COEs, regional HR counterparts to create one unified HR support network across the entire employee lifecycle.

  • Provide exemplary client service by anticipating and delivering solutions for our employees, identify areas of opportunity, create plans of action and be responsive to employee needs.  

  • Create reports and prepare and present relevant metrics and insights to drive awareness and decision making.

  • Maintain strict confidentiality and adhere to a high standard of professional conduct. 

  • Other duties as assigned. 

What will help you succeed

  • Candidates are required to be in the local office at least 3 days a week

  • Minimum 5 years of HR experience preferred

  • Proficiency with HRIS systems

  • Great interpersonal skills; customer-service oriented 

  • Excellent communication skills (written and verbal) 

  • Strong attention to detail 

  • Highly organized; exceptional time management; ability to manage multiple tasks and projects 

  • Solid problem-solving skills.

  • Demonstrated ability to build relationships and collaborate work across multiple functions 

  • Team-oriented approach with the ability to work independently with minimal supervision. 

You should apply if you:

  • Love to learn about new technology and you’re curious about how things work at an in-depth level but have experience developing applications deployed to the cloud.

  • Are articulate and pride yourself in conveying complex ideas in simple terms 

  • Are comfortable speaking to audiences in person and on video calls (in front of partners, execs, and stakeholders)

  • Are capable of communicating to various personas at various levels from executive stakeholders to technical engineers and product managers

  • Have a team-oriented mindset

Why you will love being a Dynatracer

What's in it for you?

  • one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

  • truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.

  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.


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About Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

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