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Manager, Sales Development - France and Middle East

Your role at Dynatrace

At Dynatrace, our drive for innovation is unparalleled, and that’s why customers like Delta, SAP and others succeed with our products. Our fast-paced Sales team is refocusing. We’re looking to fill a newly created position out of growth for a Sales Development Representative reporting into the EMEA Sales Development Representative Manager. You will work closely with our top-performing sales team to identify and act on demand for target accounts for our Software Intelligence platform.

Dynatrace offers an exciting opportunity for a SDR Manager to join our growing team based in the UK Office. The SDR Manager will lead a team of Sales Development Representatives in EMEA covering the French and Middle East regions. 

Key responsibilities for this position include recruiting, hiring and training new SDR personnel, managing to established metrics and coaching on proper qualification criteria all in an effort to maximize QSO volume and maintain SLA’s against inbound Marketing qualified leads in a rapidly growing sales environment.

They will report directly to the Sales Development Director.

  • Create reports and deliver weekly performance and productivity metrics for the individuals and team.

  • Measure process and performance, with a continuous focus on improving efficiency and QSO quality. You will be required to provide updates on performance against quota to the Sales Development Director

  • Required to manage and develop Sales Development staff through proactive performance management.

  • Coach SDRs to ensure they exceed revenue and productivity goals. Develop and lead coaching programs and conversations for all SDRs.

  • Support setting development plans and goals for direct reports. Provide regular informal and formal performance feedback to direct reports.

  • Work effectively with Sales & Marketing teams to keep them on informed on SDR progress and discuss new ideas and initiatives to improve QSO performance.

  • Collaborate with Sales and Marketing to develop targeted lists, call strategies, and messaging to drive opportunities in target markets.

  • Stay on top of training requirements for the team liaising with the Enablement. The SDR Manager will be jointly responsible for creating new training content and delivering this to the Sales Development team when required.

  • On-call coaching with SDRS to better their prospecting, outreach, and discovery efforts

  • Work with talent acquisition to interview potential candidates for future SDR vacancies

What will help you succeed


  • Experience in sales/business development experience and management role is required

  • Native French and Fluent English 

  • Able to demonstrate track record of success

  • Highly motivated and professional with excellent communication skills, highly confident and goal oriented

  • Comfortable communicating with senior level management

  • Experience with MS Office products and Salesforce.com

Why you will love being a Dynatracer

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.  

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 

  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.  

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.   

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.  

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.   

  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all  

  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.  

Discover more

About Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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