Technical Services Logistics Coordinator
Your role at Dynatrace
The Technical Services Logistic Coordinator is responsible for overseeing the day-to-day operations of the shipping/receiving as well as additional logistic duties for facility moves and ensuring asset inventory management accuracy.
DUTIES
Oversee shipping and receiving activities, including laptop/hardware receipt and delivery as well as management of asset documentation for all incoming/outgoing equipment globally.
Maintains ownership of tracking returning equipment and responsible for the coordination of all returns.
Manages international outgoing and incoming equipment packing and shipping process, incorporating FedEx, USPS, and UPS where required.
Works closely with Technical Services to maintain department schedule to ensure commitments are met on time.
Manages the inventory of computer equipment for all locations and handles purchasing to maintain proper stocking levels.
Assists with barcode scanning input and tracking systems for all locations to ITSM system.
Handles all shipping vendor relations and troubleshooting calls.
Generate reports on shipping, including monthly shipping/receiving costs and identifies potential saving opportunities.
What will help you succeed
Minimum Qualifications
Knowledge of international logistics and experience with properly completing necessary documentation for customs globally.
Knowledge of current postal regulations.
Good communication and analytical skills; ability to pay attention to details.
Excellent judgment and problem-solving skills.
Strong verbal and written communication skills.
Ability to effectively present information in one‑on‑one and small group situations to employees, vendors, and others involved in the service delivery function.
Professional demeanor in dealing with vendors and employees.
Flexibility and ability to work as a team player. Ability to work successfully in a fast-paced environment.
Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.
Why you will love being a Dynatracer
DOE, annual salary is $76 - 95K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.
Discover more
About Dynatrace
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
More information
Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.
Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice