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Executive Assistant

Your role at Dynatrace

This role has the option of being hybrid - we need someone in the office (Waltham, MA) a minimum of 3 days a week. 

We’re looking to hire an Executive Assistant to the CEO to join the office of the CEO. You’ll provide comprehensive support to the CEO, General Council (GC) and Chief of Staff (CoS) to the CEO as well as supporting the coordination and activities for the Board of Directors. It will be critical to leverage your ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. 

Job Responsibilities: 

  • Manage day-to-day functions for the CEO, GC, and CoS, including scheduling, travel arrangements, meeting preparation, executive events, expense reports, etc.  

  • Coordinate and work cross functionally with executive assistant community on meeting scheduling and event planning across the leadership team 

  • Plan and oversee logistical arrangements for board and board committee meetings, including space and facility needs, meals and refreshments, supplies, and technology (quarterly meetings are held in person). 

  • Coordinate with CoS and GC on material uploads to portal used by the Board of Directors 

  • Coordinate with Board of Director executive assistants on board related follow up meetings 

  • Help create an inclusive and positive culture collaborating with the other Executive Assistants to identify opportunities to improve the employee experience and to design and execute meaningful employee engagement activities 

  • Proactive approach to daily responsibilities and key tasks 

As the Executive Assistant to the CEO your responsibilities will include but are not limited to the following: 

  • Serve as the point of contact for internal and external constituencies on matters pertaining to the CEO, collaborating with peer Executive Assistant for efficient, comprehensive support to the CEO and completion of shared role accountabilities 

  • Provide sophisticated calendar management for the CEO, GC, and CoS to optimize time management. Prioritize conflicting needs and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements. Handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures. 

  • Work closely w/the CEO to keep them well informed of and prepared for upcoming commitments and responsibilities. Capture outcomes and next steps to facilitate follow up. 

  • Work closely with GC and Chair of Board of Directors on board related asks and priorities 

  • Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO, and Board of Directors, including those of a sensitive, highly confidential, and critical nature. Determine appropriate course of action, referral or response, exercising judgement to reflect CEO’s style and organizational policy/philosophy/culture.  

  • Complete a broad variety of work that facilitates the CEO’s ability to effectively lead the organization, including: 

  • Ensuring CEO is prepared for upcoming meeting by collecting, prioritizing and preparing information/materials for upcoming meetings; 

  • Creating and maintaining contact lists; 

  • Making complex and detailed travel arrangements and completing travel reports

  • Utilizing extensive knowledge of the organization to collaborate with partners and resolve questions and issues

  • Assisting with meeting agendas and managing logistics for high-level meetings and events 

  • Coordinating travel arrangements for board members, including flights and lodging. 

  • Participate in special projects and strategic initiatives as needed 

  • Comfortably handle highly confidential and time sensitive information with necessary care and prioritization  

  • Work with the Executive Team to coordinate the CEO’s outreach activities 

  • Work with CoS to coordinate all Executive Team meetings and assist with staff meetings and events as needed 

  • Flex to complete various assignments and additional duties to ensure comprehensive and effective support 

What will help you succeed

Minimum Requirements:

  • HS diploma or GED

  • 6+ years of relevant experience

Preferred Requirements:

  • Open-minded, creative individual with a high level of energy and enthusiasm, particularly in global technology trends and developments 

  • Self-starter with the ability to work under minimal guidance and direction 

  • Ability to meet deadlines under pressure 

  • Exemplary planning and time management skills   

  • Strong attention to detail, the ability to multi-task 

  • Ability to think outside the box and be a problem-solver 

  • Demonstrated ability to overcome obstacles 

  • High degree of personal and professional integrity and the ability to work with confidential information  

  • Excellent communication skills, both verbal and written  

  • Adapt and absorb information, context, style, attitude, cadence, and subtext  

  • Proven ability to manage conflicting priorities in a fast-paced environment 

  • Willingness to work outside regular business hours as needed 

  • Global experience preferred 

  • Excellent interpersonal skills, and a strong customer service orientation 

  • High-level of proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint), and ability to quickly adapt to new technologies, including portals used for Board of Director communications 

Why you will love being a Dynatracer

  • Dynatrace is a market share leader & a 12x magic quadrant leader 

  • Dynatrace invests more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption 

  • Dynatrace is trusted by over half of Fortune’s Top 10 

  • Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.   

  • Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology 

  • Compensation and rewards 

  • The salary range for this role is $105,000 - $145,000. When determining your salary, we consider your experience, skills, education, and work location. 

  • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.  

  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. 

Discover more

About Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

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Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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