Extension Architect
Your role at Dynatrace
The Extensions Architect works directly with several Dynatrace departments and our customers to design, develop and support extending our award-winning APM solutions. He/she represents Dynatrace as an expert in the practice of application performance management, providing customers with the means to extend the Dynatrace Platform along their digital transformation journeys. He/she learns new technologies while using existing knowledge of application integrations and visualizations.
This is an architect level position, requiring more than just product knowledge and expertise. Extensions Architects have years of experience running integration engagements, from planning the architecture, to developing the implementation and handing it over to the end customer. They are also natural problem solvers who like a variety of challenges while working in complex environments.
Responsibilities
Serve as a subject matter expert on techniques and best practices for extending Dynatrace, combining product expertise with your skills and knowledge
Consult with customers to understand and meet, their business and technical goals
Develop, and support, integrations with 3rd party tools and devices to extend the footprint of Dynatrace through the extension framework, custom apps and custom workflow actions
Work with customers to provide information on how to best incorporate the Dynatrace product in non-out-of-the-box supported environments
Participate in project scoping and integration architectural deployment design
Partner with the sales team as needed in presales technical sessions
Recommend complementary Dynatrace product features to meet customer goals
What will help you succeed
Required Skills
Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
5+ years hands-on design and programming experience, preferably Python or ReactJS/Typescript
4+ years of consulting/development experience, preferably with APM tools
Able to multitask, for example a few customer engagements, Slack, emails, support questions and side projects
Self-starter and driven to deliver projects on time
Comfortable with taking shortcuts to deliver value for money for internal and external customers
Strong architectural understanding of infrastructure observability
Clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud, CDNs, and third parties, into the data center, and through to the back end
Demonstrated experience with data visualization via charts, tables and dashboards, including appropriate use of granular and aggregate data
High technical comfort with Windows administration, and with Linux/UNIX command line
High technical comfort creating and maintaining personal virtual machines (Windows and Linux guest OSes)
Experience with, and understanding of, Docker for personal test environments
Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
Excellent verbal and written English communication skills and attention to detail
Comfortable with people from the development labs to the executive offices
Comfortable taking educated risks as warranted
Desired Experience
Previous Dynatrace experience, or experience with another APM tool
A broad experience with network devices, databases, storage devices, and messaging systems
Ability to write or contribute to technical white papers and blogs
Extensive knowledge of Python, YAML, ReactJS and Typescript
Front end design experience
Excellent verbal and written skills in French, German or Spanish
Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.
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About Dynatrace
Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
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