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Product Specialist - Entry Level Professional Development Program

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

Are you looking for a fast-paced environment where you get to blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming digital transformation challenges?  If so…we want to talk to you! We are looking for students/ recent graduates that will be available to start in June 2022. If you are ending your studies and would be available to start your career in June don't hesitate to apply! 

When you join us, you’ll start with our elite Professional Development Program-- a virtual 12-week training program. After which, you will become a Product Specialist in one of our Dynatrace ONE Labs (Detroit, Denver or San Mateo) where Dynatrace is quickly expanding and has one of the most diverse technical expertise in the industry. 

As a Product Specialist, you will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers.  This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding.  You will be the voice of our product as well as have the chance to provide the voice of the customer to our product management and Dynatrace leadership teams.  

Be prepared to join us at local conferences and meet-ups to share how our automated, full-stack, AI-powered monitoring platform is helping our customers lead their industries.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related work experience. 

  • Knowledge of one or more web technology stacks such as: 

  • Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss 

  • Server-side technologies such as Java Servlets and PHP 

  • Client-side technologies such as HTML, CSS, JavaScript, and Ajax 

  • The HTTP protocol and the RESTful architectural style 

  • Cloud/New Stack technologies such as OpenStack, OpenShift, AWS, Azure, and CloudFoundry 

  • Knowledge of networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP. 

  • Familiarity with database design, SQL, and data access practices. 

  • Exceptional corporate presentation and relationship-building skills. 

  • Must have exceptional English written and verbal communications skills. 

  • Additional language skills with Spanish, Portuguese, and French being preferred (Not necessary to have to apply). 

  • Candidates must be open to relocation for the role to one of the Dynatrace Lab locations - relocation assistance will be provided. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

#LI-JD1

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace requires all US employees, contractors or guests entering a US office or event to register with the CLEAR app with their vaccination information or self-certify that they have tested negative for Covid-19 within 48 hours prior to arrival.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice