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Sales Development Representative

You are a self-starter who can work autonomously, is tech savvy, results-driven and customer-obsessed. As a Dynatrace Sales Development Representative (SDR), you will be a critical part of our go-to-market team, the first point of interaction with future customers, and will collaborate with the team to inform, identify and qualify opportunities across our key account.

Your role at Dynatrace

We are looking for disciplined, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join our SDR village. At Dynatrace the SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Enterprise Account Executives to inform, identify, and qualify opportunities across the global 15,000 accounts. You will be a self-starter who can work autonomously, whilst having a passion to share best practises with the wider team to collectively succeed.  

  • Conduct proactive research on accounts using LinkedIn Sales Navigator, ZoomInfo and other tools. 

  • Profile assigned accounts by developing a comprehensive understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.  

  • Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level contacts. 

  • Design a prospecting process around specific persona’s (Infrastructure, Security, Applications & Digital) 

  • Educate prospective customers on the value of Dynatrace’s enterprise solutions and qualify opportunities with business potential. 

  • Execute programs to increase pipeline generation, improve event participation and overall brand awareness. 

  • Methodically follow up marketing leads/enquiries to support our quest to generate pipeline. 

  • Use CRM (Salesforce preferred) to track all activities against specific KPI’s.  

  • Meet and exceed your defined target of qualified opportunities per quarter 

What will help you succeed

  • Minimum 1 year experience working in a technology solution provider in Business Development, Sales and/or Customer Service  

  • Understanding of the regional technology and cloud market landscape  

  • University degree, College Diploma, or equivalent experience 

  • Experience using a CRM (Salesforce preferred), Sales loft, Gong, and LinkedIn Sales Navigator  

  • High level of commitment to exceptional customer service and relationship building 

  • Exceptional written and verbal communication and influencing  

  • Strong problem solving, organizational and interpersonal skills 

  • Ability to work both individually and in a collaborative team environment 

  • Strong time management as well as the ability prioritise tasks and effectively meet deadlines 

  • Self-motivated with the ability to work in a fast paced and constantly changing environment  

  • Deeply curious and passionate about people and team culture  

Why you will love being a Dynatracer

If you are looking for a market leading technology company that values, encourages and rewards employees, and provides a work environment where you can use your talents and grow professionally, you have come to the right place.

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About Dynatrace

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

All your information will be kept confidential according to EEO guidelines.

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