Dynatrace careers teams it hero

Information Systems Engineer (m/f/x) for Employee Digital Enablement

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

Ever wanted to work within a global IT department for an innovative company - founded in Linz - with a focus on lean processes? Do you want to be part of an agile IT team that lives open communication, constantly masters challenges together whilst having fun at work? Stop searching… 

… and continue reading for more details! 

Your role  

  • You are the first contact person for our employees (mostly software engineers) to enable their digital work life 

  • Providing top-notch equipment (soft- and hardware) for modern workplaces is what makes your inner nerd happy 

  • Evaluate the needs of our users, identify potential for improvement and collaborate with other IT teams 

  • Be responsible for digital collaboration tools and equipment, such as Microsoft Surface Hubs 

  • Support IT training activities for our employees so you can spread the word (and knowledge) 

  • Sometimes you will also coordinate external IT service providers 

  • Depending on your interests be part of several IT projects for various improvements 

Qualifications

Knowledge

  • Completed IT education

  • Ability to troubleshoot and accurately diagnose IT related issues 

  • Excellent knowledge in the Microsoft environment (OS, O365, AD, etc.) 

  • Knowledge of Linux administration would be advantageous 

  • Basic expertise in the infrastructure environment (network, etc.) 

  • ITIL Foundation Certification is a strong plus 

  • Fluent in English and German 

Experience & Competencies 

  • Minimum 3 years of professional experience in a similar role

  • Service-oriented team player with pro-active hands-on mentality 

  • Excellent interpersonal, communication and user-oriented skills 

  • Self-motivated and ability to initiate actions 

  • Experience in working together across departments as well as cross cultures would be beneficial 

Additional Information

What's in it for you? 

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.  

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.  

  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 

  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. 

  • Attractive compensation packages and stock purchase options with numerous benefits and advantages

Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is EUR 43,200 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience. 

Dynatracers come from different countries and cultures all over the world, speaking various languages. English is the one that connects us (55+ nationalities). If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. 

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