Dynatrace careers teams design ux hero

Senior Content Designer & UX Writer: Platform - Onsite or remote

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Job Description

At Dynatrace we believe that content design is an integral part of the software experience. Content Designers bring more than just language skills to the table; they’re passionate about the big picture and understand how content can affect and shape our users’ workflows.

We are looking for a Senior Content Designer who is a fierce advocate for our customers – distilling complex problems and workflows into clear, savvy communications.

As a Content Designer at Dynatrace, you will collaborate with an international team of passionate designers, researchers, product managers, and developers across our R&D labs in Austria, Poland, Spain, Estonia, and the United States.

The Platform is at the heart of Dynatrace – it’s where all the magic happens, and it’s what allows all other teams to develop solutions for their own use cases. What’s central to our Platform, is having an awesome user experience – which is driven by an intuitive design system, thoughtful UX patterns, and having clear, concise, and consistent content to guide our users.

As a Senior Content Designer for our Platform, you will create content and copy for onboarding flows, navigational concepts, system notifications, in-product user education and support, and other UI components.

In this role, you will…

  • Strive to understand how our customers think and speak to identify and establish useful, natural, and cohesive language and terminology across our Platform.

  • Ensure a unified voice across user experiences that’s confident, approachable, and empowering.

  • Become a domain expert and proactively gather research and data to inform your decisions.

  • Advocate for content design and help educate all Platform teams about the role of content design throughout the product development process.

You will love this job if...

  • You can take ownership of projects and work autonomously.

  • You're a team player and you're passionate about your craft.

  • You're an optimistic, motivated self-starter with a desire to humanize technical content.

  • You give and receive feedback freely and constructively, always open to learn and improve. 

Qualifications

  • At least 5 years of dedicated experience in UX writing and content design for complex software products and systems — not only working on websites or advertising campaigns and not only writing long-format content (like blog posts and technical documentation).

  • Experience working with remote and international teams.

  • Fluent in English, with excellent writing, editing and communication skills.

  • Solid understanding and execution of design principles, processes, user research, and success validation.

Additional Information

When applying for this role, please include a link to a brief portfolio showing a selection of projects you led, or were involved in. Please make sure your selected samples include contextual descriptions about your approach and process, challenges faced, improvements implemented, success evaluations, and before v. after examples of copy and content whenever relevant.

Please apply with both your resume and portfolio in English. Bonus points for a cover letter.

What's in it for you?  

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.  

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.  

  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.  

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.   

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.  

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.   

  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.  

  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.  

  • Attractive compensation packages and stock purchase options with numerous benefits and advantages.  
     

Remuneration

Senior: 16k - 20k PLN gross per month

Dynatracers come from different countries and cultures all over the world, speaking various languages. English is the one that connects us (55+ nationalities). If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

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