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Credit Analyst

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

Job Description

Reporting to the A/R Manager, the Credit Analyst will support all aspects of the Americas credit management process. The Credit Analyst will be responsible for assisting to construct and implement a credit management program.  He/She will be accountable for consistent adherence of the application of the credit policy, granting credit, and credit assessment of existing/potential customers.


  • Perform credit reviews and risk assessment of existing and new customers creditworthiness through the analysis of credit agency reports and external sources

  • Assist in defining & establishing the corporate credit policy

  • Establish credit limits, assign risk ratings, and approve credit requests

  • Work closely with Sales and cross functional teams to support growth while mitigating credit risk.

  • Escalate issues and provide summarized information with a recommendation of decision.

  • Assist in the development and implementation of tools to monitor key credit metrics (Dunn & Bradstreet)

  • Review orders on credit hold, evaluate the customer’s current standing and determine if the credit hold is released.

  • Monitor changes in economic, industry and customer conditions, maintain communication with various internal teams to evaluate potential changes to customers' credit risk and credit limits.


  • Associates or Bachelor’s degree in one of the following: Accounting, Finance, Economics or Business.

  • Experience with D&B

  • Credit evaluations and credit metrics experience

  • 3-5 years of relevant credit experience

  • General understanding of financial statements (including income statement, balance sheet, financial ratios, cash flow analysis and other related financial metrics).

  • Experience with development and implementation credit metric monitoring tools

  • Ability to provide strategic recommendations, work on multiple tasks with accuracy and efficiency while meeting deadlines.

  • Ability to communicate (both written and verbal) effectively with internal and external business partners.

Additional Information


All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace requires all US employees to be fully vaccinated against COVID-19 two weeks prior to their start date, and to provide verification via the Clear app.  Requests for exemptions, must be reviewed and approved prior to commencing employment.  If this requirement is not met, your employment will not commence.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.