Technical Product Specialist – Entry Level Graduate Program (PDP)

Your journey as a Technical Product Specialist in Dynatrace will start with a 6-month paid training in our Professional Development Program (PDP), where you will develop the necessary skills to engage with our customers with confidence and provide them with best-in-class advice to get the most out of Dynatrace platform.

If you're a recent graduate (or soon-to-be) with a burning passion for technology, a positive attitude, and solid problem solving skills...you are just a step away from your dream job!

What to expect:

• Start with 6 months of paid training that will include: developing a strong foundation of Dynatrace Technology and the ecosystems it interacts with, communication skills and consulting methodologies.

• Learn alongside other recent grads from our industry experts and personal mentors.

• Provide multiple customers with in-product assistance and customized recommendations via chat, email, live demos, web conference, and phone.

• Provide customers “micro consulting” engagements with their deployment, configuration, problem triage, and troubleshooting.

• Assist Customer Success Managers and Sales in identifying potential growth and retention opportunities, to ensure customers get the most value and return on their Dynatrace investment. 

• Career path. PDP graduates start as Technical Product Specialists and often progress into various roles across our Post Sales Organization (on-site consultancy, customer support and data analyst teams). During and after the program, your manager will be open to discuss the career path best fitting your your background, skillset, and expectations.

This role will be hybrid and combine home and in-office work in either Barcelona, Vienna, Linz, Gdańsk, Paris, Maidenhead or Milan. Next PDP intakes will kick-off in June and September 2023.