Senior Salesforce Developer

Your role at Dynatrace

We are looking for a high performer and Sr. Salesforce Developer to join our Business Systems organization (Corporate IT) in support of our growing business and advance the integration of Salesforce at Dynatrace.
Do you have what it takes?  Come join our dynamic and growing IT center of excellence! 

You will play a key role in the configuration and design of Salesforce Revenue Cloud and its offerings. Moreover, you will implement and maintain solutions that balance the business needs with the technical requirements ensuring end-user satisfaction and ease of integration with other enterprise systems.

As a Sr. Salesforce Developer, you will be responsible for various projects including the development, and maintenance of our CPQ and Billing implementation and driving a seamless Quote-to-Cash business process.

Your responsibilities: 

• Design, Develop and implement Salesforce solutions that accurately track  usage-based billing and consumption-based pricing models.  

• Create and manage consumption schedules and usage-based products and  integrate these features with other Salesforce modules and build custom solutions as needed. 

• Develop Salesforce using both declarative and object oriented design methodologies Flow, Apex, Visualforce, LWC, SOQL, SOSL, Application Programming Interfaces (APIs) and related components.

• Utilize Agentforce / Agent Builder to define agent behaviors, topics and actions including customization with Flows, Apex, and Prompt Templates. 

• Assist in redefining and scaling Dynatrace’s quote-to-cash system processes which include simplification of existing code, workflows, Process Builders, Flows, etc.

• Design, code, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including CPQ, Billing, Force.com and various managed packages.

• Write comprehensive documentation on process flows, technical objects and release step details (change controls, data migrations, and step-by-step order of operations) as well as configuration and solution design.

• Using software development lifecycle (SLDC) principles and Agile methodology, be the Salesforce subject matter expert participating in sprint planning, story estimation, solution and technical documentation as well as release planning and execution.

• Ensure all solutions pass the testing process and comply with industry best practices and Salesforce standards for security, data privacy, and governance.

• Participate in code reviews and provide technical feedback as required.

 

This is a hybrid role (2 days per week) out of our Boston, MA office. 

What will help you succeed

Minimum Requirements: 

• 4+ years’ experience with Salesforce Development with a focus on Apex programming.

• Extensive Salesforce development technology experience is required.

Preferred Requirements: 

• Proficiency in various CPQ functionalities such as QCP, subscription-based licensing, usage billing, amendments, co-terming, and renewals is preferred.

• Ability to build custom solutions and integrations for usage-based billing. 

• Experience with building and customizing AI bots for various use cases, such as customer service or sales automation.

• Experience working with Salesforce Deployment tools such as Copado and DevOps center as well as an understanding of the nuances of CPQ deployments. 

• Salesforce certifications preferred, e.g., Salesforce Developer, Specialist, or Consultant paths.

• Bachelor’s or Master’s degree in computer science or software Engineering or equivalent is preferred.

• Participation and ownership of product execution with Agile/ Scrum methodology preferred. Experience working in Jira is a plus.

• Ability to adjust to changing priorities in a fast-paced environment with minimal supervision desired.

Why you will love being a Dynatracer

•  A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. 

• An environment that fosters innovation, enables creative collaboration, and allows you to grow.

• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. 

• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all

• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

DOE, salary $120K - $150K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.