Internship in Technical Writing & UX / UI

Company Description

Dynatrace is a world-leading AI powered observability platform. It combines broad and deep observability and continuous runtime application security with hypermodal AI to provide answers and intelligent automation from data.This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

Your role at Dynatrace

As a Customer Support Intern, you will join our Post Sales team to handle a brand new project focused on communication and UX / UI design. This internship is designed for university students who are passionate about technology and eager to gain hands-on experience in a dynamic work environment. Based in Dynatrace Headquarter in Linz (preferred), but Vienna can be considered as well.  Your responsibilities include: 

• Collaboration with the marketing and post-sales teams to craft visually appealing and engaging materials.

• Developing creative visuals, graphics, and digital assets to enhance customer engagement.

• Ensuring alignment between written content and visual design for marketing campaigns.

• Working closely with team members to learn best practices in post-sales customer support and content creation.

• Thinking creatively to bring fresh ideas to content and visual storytelling.

 Our goal is both to support your growth and development in a creative and innovative environment, while empowering you for a successful start to your career.  

What we offer

• Industry Impact: gain experience with Dynatrace, a leader in unified observability and security, and contribute to solutions that impact major enterprises. 

• A dedicated mentor on your team who, will be your go-to person for any questions, suggestions, advice, and educational feedback. 

• A truly international and diverse environment in our Austrian Labs. 

• Working models that offer you the flexibility you need, combining home and in-office work. 

• Delicious coffee, snacks at the office and a lot of good vibes! 

What will help you succeed

• Currently pursuing a degree in Media design, Communication and Knowledge Media or a related field (FH or University).

• Strong creative mindset with a passion for writing and visual storytelling.

• Good English communication skills.

• Ability to balance written content and visual aesthetics for impactful communication.

• Proactive attitude and ability to work well in a team environment.

Additional Information

We're currently looking for students willing to commit for minimum of 2 months. Projected start date: July

Compensation

For summer internships, we do offer a minimum monthly gross salary of 2200€ for BSc students and 2500€ for MSc students. Professional interns are awarded higher salary, depending on their qualifications.

How to apply

Are you excited to join us? Then apply online right away. Please don’t forget to upload your CV and most recent transcripts (record of grades).