Strategic Sales Development Representative

Your role at Dynatrace

The Strategic Sales Development Representative is responsible for identifying and qualifying sales opportunities for the Strategic field sales organization. Strategic SDRs will partner with Strategic  field sales representatives and the marketing organization to qualify leads and generate demand. 

 

Responsibilities  

• Supporting North American-based Strategic and Global Accounts 

• Identify areas of growth and expansion opportunities within Strategic and Global Accounts 

• Prospect and conduct research on accounts by using Google, LISN, ZoomInfo, 6sense, ci360 and other tools 

• Develop an understanding of the customer’s usage of Dynatrace, business issues, and other relevant information 

• Create comprehensive account profiles to support expansion efforts 

• Execute multi-channel outbound programs to increase attendance at upcoming events, webinars, and to create broad awareness of the Dynatrace platform to target audiences 

• Use Salesforce CRM to track activities 

• Work to meet defined KPIs 

What will help you succeed

Minimum Requirements 

• College diploma/university degree required. Equivalent Military experience will be considered. 

• At least 1 year experience in Software Sales Development, Sales, Market Development or similar field. 

 

Preferred Qualifications 

• Experience working with senior IT Management E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support, Cloud Architects 

• Understanding of IT or DevSecOps management solutions a plus 

• Experience using a CRM preferred, specifically Salesforce.com 

• High level of commitment to exceptional customer service and relationship building 

• Strong written and verbal communication skills, cold calling experience 

• Strong problem solving, organizational and interpersonal skills 

• Ability to work both individually and in a team environment 

• Self-motivated with the ability to work in a fast paced and constantly changing environment 

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Dynatrace is uniquely positioned to help our customers understand their business like never before. We provide end-to-end visibility across infrastructure, from cloud to on-prem, in a fully unified platform so they can see beyond scale and complexity. Our Al-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.