careers-dynatrace-pdp-hero

Professional Development Program at Dynatrace

Build a strong foundation for your aspiring tech career, right out of university with our Professional Development Program (PDP). With our PDP, you'll receive full knowledge of the Dynatrace platform, the depths of essential cloud technologies, and valuable skills around client-facing communication. The program lasts six months and is held in one of our worldwide locations: Detroit, Denver, Barcelona, or Sydney, in the "flex-office" style of our Dynatrace Work Model. Not from one of those locations? No problem—we'll support your journey to get here and get started.

One giant first step for your career

You won’t find a paid, tech-training program as advanced as ours anywhere else. Dynatrace’s PDP is for elite, adventurous, determined students ready to not only start a tech career but accelerate it. In fact, some of our alumni have even said they learned more in PDP than in their undergraduate degrees.

Dynatrace careers development growth hero 1
Dynatrace careers development growth hero 3
Dynatrace careers development growth hero 2

Career trajectory

Since 2009, we've trained over 600 consultants through our PDP, and in your time with us, you'll meet numerous Dynatracers who graduated from the program themselves, many of whom are even part of our executive leadership. Don’t be surprised when you proudly start repping your PDP class number like a badge of honor.

Within one month of joining, you'll gain real-world experience communicating directly with customers to solve their largest tech issues. By month six, you'll begin your journey as a Technical Product Specialist working in a hybrid environment to build relationships with team members and customers. PDP graduates start in the Technical Product Specialist role to gain experience and often evolve into various roles across the company—including positions on the technical side, executive management, sales, etc. The opportunities are endless and immense, and can take you to places you never expected.

Product Specialist

As a Technical Product Specialist in our Professional Development Program, you'll develop the necessary skills to confidently engage with our customers and provide them with best-in-class advice to get the most out of the Dynatrace platform. You'll use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting directly to our customers.

If you're a tech lover with strong communication, a positive attitude, and solid problem-solving skills, you're just a few steps away from your potential dream job.


Your Role at Dynatrace:

  • Start with 6 months of paid training that includes developing a strong foundation of Dynatrace Technology and its ecosystems, communication skills, and consulting methodologies.

  • Learn alongside other recent grads from our industry experts and personal mentors.

  • Provide multiple customers with in-product assistance via chat (primary), email, web conference, and phone.

  • Provide customers “micro consulting” engagements with their deployment, configuration, problem triage, and troubleshooting.

  • Identify potential growth and retention opportunities within customer chat conversations to ensure customers get the most value and return on their Dynatrace investment.

    Customer facing

    ★★★★★

    Technology

    ★★★★☆

    Troubleshooting

    ★★★☆☆

    Analytics

    ★★★☆☆

    Onsite/Travel*

    ★★☆☆☆

    * Local Covid-19 regulations permitting.

    Dynatrace careers development growth hero 5

    "The Professional Development Program not only provides technical and professional expertise, it also raises leaders. Leaders that will help guide the future of Dynatrace."

    John Wilson
    Sr. Director, Education

    Exciting work at an exciting company

    Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation through our all-in-one platform, powered with automatic and intelligent observability. We're a publicly traded company with major growth potential and aggressive goals in every region of the world. We're consistently named an industry leader by independent analysts. Recently we were named a Leader in the Gartner Magic Quadrant for Application Performance.

    Meet Sonia, one of our Technical Product Specialists

    Ready to apply?

    We’re looking for diverse problem solvers, listeners, and innovators with a heavy dose of grit. If that sounds like you and you’re ready to be part of a team that supports and encourages your professional aspirations, we’d love to meet you!

    Dynatrace careers discover more