Dynatrace careers teams marketing communication hero new

Sales Development Representative

Your role at Dynatrace

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Responsibilities: 

  • Qualify leads and prospects based on defined criteria.

  • Profile assigned accounts and drive outbound prospecting to generate new business.

  • Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.

  • Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.

  • Develop an understanding of the account’s business issues and other relevant information.

  • Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.

  • Educate prospects about Dynatrace enterprise solutions.

  • Use CRM-Salesforce.com to track activities.

  • Attend weekly territory forecast meetings and update team on progress of identified activities.

  • Work to meet defined metrics goals.

  • Provide input to marketing including feedback on quality of leads from marketing programs.

What will help you succeed

Minimum Requirements

  • College diploma/university degree required. Equivalent Military experience will be considered.

Preferred Qualifications

  • Understanding of IT operations management solutions a plus.

  • Experience using a CRM preferred, specifically Salesforce.com

  • High level of commitment to exceptional customer service and relationship build.

  • Strong written and verbal communication skills.

  • Strong problem solving, organizational and interpersonal skills.

  • Ability to work both individually and in a team environment.

  • Self-motivated with the ability to work in a fast paced and constantly changing environment.

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

  • Candidates must be able to come into our Mt. View office 3 days a week.

  • The OTE salary for this role is $100,000. When determining your salary, we consider your experience, skills, education and work location.

  • Our total compensation package includes a commission-based structure, unlimited personal time off, and a reward system.

  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Discover more

About Dynatrace

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

Stay connected with us

Sign up to stay in touch and be up to date about new jobs at Dynatrace, get a glimpse in our culture and get to know our workplaces and Dynatracers.

Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice

Go back to all jobs